Frequently Asked Questions (FAQs)
How long will it take to receive my order?
Orders are processed within 1–3 business days and delivered within 3–6 business days after dispatch. The estimated total delivery time is 4–9 business days, depending on your location in the United States.
Do you offer free shipping?
Yes, we proudly offer free shipping on all products within the United States. There are no hidden fees or minimum purchase requirements.
What is your return policy?
We accept returns for both defective and non-defective items as long as they are in new and unused condition. You have 30 days from delivery to request a return or exchange. Refunds are processed within 10 business days after we receive and inspect your return.
What payment methods do you accept?
We currently accept PayPal for secure and convenient payments. All transactions are processed in USD and protected by SSL encryption to safeguard your data.
How can I contact customer service?
You can reach us by email at info@laanfy.com or through our Contact Page. Our customer service team is available Monday to Friday, 09:00 AM – 06:00 PM (GMT-8), and we strive to respond within 48 business hours.